Customer Service Advisor

View more Jobs by
Candidate Source
Reference
0706at1219
Sector
Customer Service
Salary
Negotiable
Location
Melton Mowbray
Job Type
Permanent/Full Time
Date Posted
7th June 2018

Job Description

A family ran a business, established in 1992 is seeking a Customer Service Advisor based in Melton Mowbray to join its expanding team for an ongoing temporary basis.

This company is an outsourcing customer service centre with a very nice friendly and relaxed atmosphere, not your normal call centre.


As the Customer Service Advisor, your duties will be to:
  • Process emails from clients.
  • Make call notes.
  • Take payments over the telephone.
  • Send emails and correspondence to clients.
  • Input client details into the computer system accurately.
  • Take inbound calls.
  • Make outbound calls responding to requests.
 
To be a successful Customer Service Advisor you will have the following skills and experience:
  • Experience in hospitality, retail or customer service would be advantageous.
  • Excellent communication skills.
  • IT literate, knowledge of Word / Excel would be helpful.
  • Commit to ongoing training and coaching.

No experience necessary as full training provided and on-going coaching.

The Advisor will be working 37.5 hours a week, rotated shifts between 9am-8pm Monday - Friday, 9am-5.30 Saturday - Sunday.

In return, the Customer Service Advisor will receive a salary of £7.83 - £9.64 per hour. Free onsite parking is available.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is ‘ legitimate interest ’, subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third party ’ s details should you wish.


Terms of Use/Notifications
Receive updates & notifications from Strike-Jobs LLP
Yes No

Featured Jobs

Strike on Facebook  Follow Us on Twitter  Find us on LinkedIn  Google+