Graduate Complaint Administrator - Birmingham

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Candidate Source
Admin, Secretarial & PA
£21,500 Per Annum
Job Type
Permanent/Full Time
Date Posted
5th June 2018

Job Description

One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities for Graduate Complaint Administrators within the financial services industry for an important client in Birmingham.  

This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.

The rate on offer is £90 per day (circa £21,500 per annum) on a 4-6 month contract which is likely to be extended. You would be required to work Monday to Friday, 9am – 5:30pm.

As a Graduate Complaint Administrator, you will:
  • Check and complete PPI case administration using available evidence and date.
  • Update and capture relevant data to the CRM system.
  • Follow company processes and procedures relating to Data Protection.
  • Adhere to Financial Services Authority guidelines at all times.
To be considered for the role of Graduate Complaint Administrator you will possess the following attributes and abilities:
  • Degree from a UK University.
  • Experience of complaint handling.
  • Excellent communication skills, to include fluent English both written and verbal.
  • Numerate, analytical with excellent IT systems orientation.
  • Strong ability with Word and Excel.
  • Extremely professional, well-presented and motivated with a strong work ethic.
  • Flexible and dedicated to the desire to succeed at all costs.
  • Clean credit history.
Please note you must be able to travel to Birmingham for this role and be available for the duration of the project.

The Administrator will also be required to complete a Criminal Records Bureau and Equifax Credit check for this project.

In return, the Graduate Complaint Administrator will receive a salary of £21,500 per annum (£90 per day).

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is ‘legitimate interest’, subject to your declared interest in a job.  Our privacy policy can be found on our website and we can be contacted to inform you of the third party’s details should you wish.  

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