Hebrew Customer support in Greece + VISA support

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DK Global Recruitment
Reference
DK 0010
Sector
Customer Service
Salary
€15,000 to €18,000 Per Annum
Benefits
relocation + benefits+Visa provided
Location
Athens
Job Type
Permanent/Full Time
Date Posted
6th December 2018

Job Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.



Benefits

* Visa assistance
* Flight ticket provided
* Taxi transfer from the airport
* 2 weeks free hotel accommodation (breakfast included)
* Free Greek language courses
* Monthly work performance bonus
* 150€ monthly accommodation bonus
* 100€ in vouchers upon training completion
* 300€ in vouchers after 3 months of cooperation
* 400€ in vouchers after 7 months of cooperation
* Extra paid if you work on Sundays, on Greek Holidays or Overtime
* 2 extra full salaries paid per year
* Training provided (paid)
* International working environment
* On-site canteen (discounts for employees)
* Welcome event



Requirements

* Fluent or Native level Hebrew language
* Help desk, customer service, and support experience
* Microsoft Windows ,OS expertise level - "Advanced User"
* Basic knowledge of current Anti-Malware and Firewall products
* Basic knowledge of networking technologies
* Disciplined ,systematic- problem solving skills required



Responsibilities

* Providing customer support by phone ,email ,or chat
* Diagnosing the issue and provide a path to resolving inquiries
* Logging calls from customers into Contact Management System
* Demonstrating a high level of customer service when helping a customer
* 1st line technical support



Why use Recruitment Agency

* You will be contacted within 30 min of your application
* You are given extra support in preparing for interviews
* You have a contact person who gives you all the details of the job
* You can ask for your application feedback anytime via email or phone
* You don't have to face the situation where company do not reply to you for days.
* All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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