STRIKE JOBS NEW DIRECT STRIKEJOBS INDEED
Managed Services Leader
4exMilitary Jobs Ltd
IT & Telecoms
£30,000 to £35,000 Per Annum
3rd December 2017
Job DescriptionThe Company and the Role:
For 200 years our international client has made incredible and innovative solutions enabling people to deliver their best performance under extreme conditions. The Company's maritime surveillance solutions have improved the safety, efficiency and security of maritime transportation and its infrastructure by providing exceptional optimal maritime domain awareness.
Their solutions are in service with the world's leading maritime coastal organisations, most successful port authorities and safest offshore operators.
This is a great opportunity to join this expanding Company at a time when real development is forging ahead with exciting prospects and a fresh approach to nurturing development.
In addition to their main office in Scandinavia they have offices in the Far East and the UK. As their UK office continues to grow, they are seeking an experienced Managed Services Leader to be based in Bristol with a qualification from the Information, Communication and Technology (ICT) industry and experience in coordinating a team of Service Engineers who support our UK customers. The position is permanent.
Key Features of the Role:
You will have instrumental importance in co-ordinating and collating the timely resolution of incidents, events and problems logged so that the service levels are not breached. Co-ordination and involvement with the weekly scrum meetings and customer liaison will be a regular requirement. Within the role there will be the provision of ICT technical support service, including operating systems (Windows & Linux), RDBS (primarily SQL Server), 3rd party software (primarily VMware), proprietary software and networks (LAN/WAN).
The support will include the production of routine but important reports and necessary documentation for administration and invoicing purposes. Provision of technical and operational training to those both on-site and remotely particularly to their customers across the world on a 24/7 roster system.
As a key member of the team you will conduct installations, commissioning and setting-to-work activities to their global customer locations. This will also entail the important preventative and rectification maintenance to these same locations. The technical support will cover the service for: marine sensors including radar, radio, CCTV, AIS, etc. and to the in house marketing and sales departments.
A significant amount of time will be spent in Scandinavia, especially during the probationary period. Thereafter, extensive travel can be expected within UK and overseas including working offshore and at height.
Knowledge and Skills:
You will need the cross section of being a team player but also able to work alone. The main gauge for the successful will be from results achieved and actions undertaken coupled with good communication skills. Other essential requirements are: ITIL Practitioner with preferable skills in: CCNA and/or MCSE.
What's on Offer:
Annual remuneration package of £30-35k depending upon your experience and skill set.
5% pension and other benefits which include 20 days holiday plus bank and public holidays, life insurance; parking, medical and dental insurance. A Car is negotiable.
Please do not apply for this vacancy unless you are an experienced Managed Services Leader in an IT environment.
4exMilitary receives an overwhelming number of CV's /Resumes each day, and each one is reviewed personally by a Consultant. Our pre-selection process is very thorough in order to meet the specific requirements of our clients.
If your details meet the criteria set by our client, then we will contact you regarding the position. If you are not contacted by us, then please assume that your application has not been successful on this occasion. However, we will keep your details on file and should another suitable or matching vacancy become available then we will contact you.
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4exMilitary Jobs Ltd is at the forefront of supplying military leavers and ex-military personnel working in logistics and supply chain, facilities management, catering, hospitality and life support services, military and defence support services, aviation and aerospace, IT and telecoms, fuel supply and distribution, security, retail, wholesale and PX, QA / QC and food safety, health and safety, HR, training and instructors, wealth management, engineering and construction, naval, port and marine- Worldwide!
We frequently manage confidential appointments on behalf of our clients, many of which are not advertised.
If you are about to leave the Armed Forces or are ex-military seeking to develop your career, please do not hesitate to contact us for a confidential discussion and access to our complete portfolio of current opportunities.