Mortgage Case Handler

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Candidate Source
Reference
1001CH0938
Sector
Financial Services
Salary
£180 Per Day
Location
Cardiff
Job Type
Permanent/Full Time
Date Posted
10th January 2018

Job Description

One of the UK's leading providers of skilled technical resource supporting the financial services and banking industry are offering fantastic contract opportunities within the financial services industry for experienced Mortgage Case Handlers to join their expanding team in Cardiff.  You must be CeMAP / MAQ qualified or equivalent to be considered due to the nature of the role.


This is a 6 – 12 month full time contract offering the Mortgage Case Handler a day rate of £195 per day working Monday to Friday. 

As a Mortgage Case Handler you will:
  • Review and assess customer mortgage accounts in line with client procedures.
  • Analyse call recordings and correspondence to aid decision.
The ideal Mortgage Case Handler will have the following skills and experience:
  • CeMAP or equivalent (Diploma Level 4). 
  • Experience in a regulated services complaints role.
  • Experience in an inbound telephone complaints role.
  • Experience in complaints covering the full review process.
  • Strong communications skills and experience of speaking to customers directly.
  • Fluent English both written and verbal.
  • Extremely professional, well-presented and motivated with a strong work ethic.
Please note you must be able to travel to Cardiff, for this role and be available for the full duration of the project.

You will also be required to complete a Criminal Records Bureau check and Credit Check for this project due to the nature of the role.



The first stage of the application process is to apply online.

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