Technical Control Team Leader

View more Jobs by
CMD Recruitment
£28,000 to £35,000 Per Annum
Job Type
Permanent/Full Time
Date Posted
12th January 2018

Job Description

Technical Control Team Leader

£28,000 - £35,000 per annum + benefits

Trowbridge, Wiltshire


Due to continued growth, my client is currently looking to recruit an experienced Technical Control Team Leader to join their friendly and dynamic team in Trowbridge.

The successful candidate will be managing the Technical Service Team, where you will be responsible for delivering a great customer experience by effective and efficient management of operating costs. You will plan, direct and manage the activities of the team, ensuring that they deliver exceptional levels of service, minimise budget overspends and increased usage of core systems.

Key responsibilities:

* Take ownership for specific customer accounts from a technical perspective
* Deliver a high quality service to all customers
* Minimise maintenance expenditure and downtime
* Identify entitlements
* Adhere to best practice processes
* Control costs through effective authorisation and validation processes
* Proactively manage 3rd party suppliers
* Support the Implementation Manager to ensure a smooth transition

Essential Skills:

* Previous experience within a similar position
* Sound knowledge of vehicle mechanics and technical awareness
* Qualifies to Level 3 City & Guilds or equivalent
* Sound knowledge of Microsoft Office
* Ability to work on your own initiative
* Excellent communication skills both written and oral
* Knowledge of compliance and legal requirements
* Strong administration skills

Hours of work will be Monday to Friday 8.30am - 5pm

Successful applicants will be contacted within 5 days of submitting their application - should you not hear back within this time, please assume that you have been unsuccessful on this occasion.

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