URGENT - Customer Support Advisor with Spanish in A

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DK Global Recruitment
Reference
Fg 034
Sector
Customer Service
Salary
Negotiable
Benefits
bonuses + social benefits + relocation
Location
Athens
Job Type
Permanent/Full Time
Date Posted
4th December 2017

Job Description

Reference number: FG 034
Title: Spanish Customer Support
Location: Athens, Greece
Start date: ASAP

Are you ready to start your new job abroad and explore the city of Athens? We are currently looking to hire fluent Spanish speakers with interest in new technologies for a Customer Support project in a leading international company. This might be a great chance for you to work in a new country and to gain experience in a multicultural environment. Accepted candidates will be offered full relocation to Athens, and paid world-class training.

Responsibilities:
* Handle inquiries from customers through phone, e-mail, and chat;
* Cope with difficult situations, and find timely solutions;
* Interact with other departments to resolve more complex cases;
* Provide a step-by-step guidance to customers;
* Follow the established company procedures;

Main Requirements:
* Fluent level of Spanish (native, or near native) and advanced English - both verbal and written;
* Strong interest in modern technologies, and advanced computer skills;
* Experience in using mobile devices and apps;
* Excellent communication skills and active listening;
* Analytical thinking;
* Time management skills;
* A Valid EU passport;

Benefits:

* Excellent base salary;
* Monthly bonuses based on personal results;
* 14 salaries per year + paid overtime;
* Many social benefits: full health insurance, sport activities, and food vouchers are provided;
* Professional, paid, trainings;
* Many team activities, like team buildings and holiday parties;
* A great chance to develop your career;
* A great chance to work abroad and meet a new culture;

Successful candidates will be offered: paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;

Who we are:
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority.

Why use our services:
* You receive extra support in preparing for interviews;
* You have a contact person who gives you all job-related details;
* You do not have to face a situation where a company does not reply to you for days;
* You can ask any time for feedback on your application via e-mail or phone;
* All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;

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