Italian-French Bilingual Customer Advisor

View more Jobs by
DK Global Recruitment
Reference
DK 0008
Sector
IT & Telecoms
Salary
£15,000 to £18,000 Per Annum
Benefits
relocation + benefits
Location
Athens
Job Type
Permanent/Full Time
Date Posted
11th February 2019

Job Description

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.



Responsibilities

* Handling Customer queries and processes them in line with the company policy
* Manage large amounts of incoming calls
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/customer service team targets and call handling quotas
* Follow communication procedures, guidelines and policies



Requirements

* Native Italian and French and fluent English
* Previous customer support experience (advantage)
* Good MS Office skills
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively



Offer

* Flight Ticket reimbursed after 6 months-up to 400€
* One month free accommodation
* Competitive remuneration package
* A challenging working environment
* Monthly performance bonus
* Training provided
* Many discounts for: gyms, restaurants, beauty centers, pharmacies



Why use Recruitment Agency

* You will be contacted within 30 min of your application
* You are given extra support in preparing for interviews
* You have a contact person who gives you all the details of the job
* You can ask for your application feedback anytime via email or phone
* You don't have to face the situation where company do not reply to you for days.
* All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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